Caveat emptor

[thedarkages]

Never buy an information product from a company called Intelius, the sponsor of People Search at Yahoo. I was in a pickle and needed information quickly, so I handed over my money. The resulting report did not focus in on the person I had in mind -- instead, it aggregated data from several different people with the same name. What useless garbage! They didn't even have the telephone number at the fellow's last known address, which could have been simply gotten by doing a reverse address search. I'd contest the charge, except that the last time I did that, it went on my credit report. As it is, I'm just seething.

Comments

[mcohenmn.livejournal.com]

If their information service was 100% incorrect, you have a cause to ask for a refund. Have you actually tried to take reasonable steps to get a refund from Intelius?

[thedarkages]

Well, it was 80% junk and 20% relevant. I've sent them a letter asking for a refund, but I have my doubts.