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For the benefit of the external world: the past day has been pretty bad. I thought that one more bad thing would cause me to explode, but it didn't. Dell, that wonderful institution, sent me a "second warning notice" saying that I had not returned the old, massively defective Precision 670 workstation to them after having received my new replacement computer in exchange for same. My service contract would be cut off, and various Bad Things would happen if they did not receive the carcass instanter. Herewith, I present the evidence:
1. A waybilll, bearing the number 52288237444, showing the submission of one package to Dell at its Austin address.
2. A screenshot, showing the transit of shipment number 52288237444 from my address to Dell's address, whereat it was duly received.
I am very sure that I packed the computer and its associated goodies -- the box weighed about 72 pounds all told, and I had to carry it to my door before the DHL guy picked it up.
So, what gives? The answer lies in the mind of Ms. Prithini Paul, ARB Returns Supervisor, who apparently is wallowing in some vast well of epistemological doubt. If I had known that she was prone to doubt of this nature, I might have accompanied the package, handed it off to her in person, opened it, removed the computer, and dropped it on her foot. Although this would not have engendered the greatest degree of good will, it would have proven to her that my computer is a tangible thing, a res, and that it truly can be returned, for good or ill.
1. A waybilll, bearing the number 52288237444, showing the submission of one package to Dell at its Austin address.
2. A screenshot, showing the transit of shipment number 52288237444 from my address to Dell's address, whereat it was duly received.
I am very sure that I packed the computer and its associated goodies -- the box weighed about 72 pounds all told, and I had to carry it to my door before the DHL guy picked it up.
So, what gives? The answer lies in the mind of Ms. Prithini Paul, ARB Returns Supervisor, who apparently is wallowing in some vast well of epistemological doubt. If I had known that she was prone to doubt of this nature, I might have accompanied the package, handed it off to her in person, opened it, removed the computer, and dropped it on her foot. Although this would not have engendered the greatest degree of good will, it would have proven to her that my computer is a tangible thing, a res, and that it truly can be returned, for good or ill.
